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Plan Comparison
This detailed breakdown helps you understand the features, limits, and capabilities of each tier, making it easier to choose the right plan for your team's needs.
| Free | Pro | Enterprise | |
|---|---|---|---|
| Event Collection | Up to 25k events per day | Up to 1M events per day | Custom limits* |
| Event Types | Build-related events only | All types | All types |
| Data Retention | 14 days | 400 days | Custom retention period* |
| Collection Methods | Version control integration only | Version control integration, API, CLI | Version control integration, API, CLI |
| Active Submitter Allowance | Not available | 400k events per submitter per month and 1GB of storage | Custom allowances* |
| Authentication | GitHub, GitLab, Google OAuth, Email/Password | GitHub, GitLab, Google OAuth, Email/Password | SSO/SAML, GitHub, GitLab, Google OAuth, Email/Password |
| User Identity Integration | Standard OAuth providers | Standard OAuth providers | Custom integration with organizational identity systems* |
| Deployment | SaaS (multi-tenant) | SaaS (multi-tenant) | SaaS (multi-tenant) or dedicated instance* |
| Support SLA | Community support | 3 day response time | 24-hour response time with priority support |
| Notifications | Not available | Available | Available |
| RBAC | User, Admin, Billing Manager roles | User, Admin, Billing Manager roles | User, Admin, Billing Manager roles |
| API Access | Not available | Standard API | Enhanced API* |
| File Storage | Not available | £0.5 per GB additional storage | Custom storage allowances and pricing* |
| AI Features | Not available | £0.05 per AI request | Custom AI request pricing and integrations* |
| Account Management | Self-service | Self-service | Dedicated customer success manager* |
| Custom Integrations | Limited standard integrations | Standard integrations | Custom integration development available* |
| SLA Guarantees | Standard uptime | Standard uptime | Custom SLA commitments* |
| Contract Terms | No commitment | Monthly billing / cancel anytime | Annual contract |
| Payment Method | Free | Monthly card payment | Bank transfer on annual invoice* |
| Pricing Model | Free | Paid | Paid with custom pricing based on volume and requirements* |
| Onboarding & Training | Documentation only | Documentation only | Dedicated onboarding and team training* |
* Enterprise features subject to custom pricing and agreement terms
Contact us
Buildnote Limited
128 City Road
London
EC1V 2NX
United Kingdom
